September Newsletter

Customer Experience training at Cazoo - september newsletter
Di and Bethan had a fun filled time on the first day of new employee training at start up company, Cazoo. We’re so proud of Cazoo and cannot wait to see the magnificent team in action and to continue supporting them throughout their journey.
We can provide customer experience training from the get go or even in the most accomplished companies. 
Sticky Customer training at Wave Utilities
Nikki began “Sticky Customer” (our golden approach to customer retention) training with Wave Utilities in Durham. We think comments like these speak for themselves…
“Amazing two days with Nikki thinking of our Wave world through the customer eyes. Thought provoking and challenging, but the sessions are so insightful that you can see a positive journey and ideas for the future. Thank you!”
Customer Journey Mapping Masterclass
Did you miss out on our highly reviewed Customer Journey Mapping Masterclass earlier this year? We had such a tremendous time, that we’re doing it again! 

£49 + VAT per person
(we recommend bringing a colleague… it makes it much more fun in pairs!)

Look out to see what we’ve been up to in next months newsletter!